In case of any discrepancy between this English version and the Turkish version, the Turkish version prevails.
1. Parties and scope
These Terms of Service govern the use of the Pronto Depo website (the “Site”) and set out the general framework of the e-commerce warehousing, order fulfillment, shipping and returns management services (the “Services”) provided by Yılmazer Lojistik (“Pronto Depo” or the “Company”). By using the Site, you accept these terms.
The detailed terms of the Services are set out in a written service agreement signed between the parties. In case of conflict between the service agreement and these terms, the service agreement prevails.
2. Pricing calculator and quotes
- The pricing calculator and price tables on the Site are for information only; results are estimates and are not binding.
- Unless stated otherwise, all prices are in Turkish lira and exclude VAT.
- Final prices are set in the official quote and service agreement, based on product dimensions, volumetric weight, order profile and operational needs.
- The Company may update the prices published on the Site without prior notice; agreements in force are governed by their own terms.
3. General framework of the Services
- The seller is responsible for the legal compliance of its products, required permits and documents, and for providing accurate and complete product data (barcode, dimensions, weight, expiry date, lot).
- Hazardous, flammable or explosive goods and products whose sale is prohibited by law are not accepted. Products requiring special storage conditions are not accepted without prior written agreement.
- The same-day shipping target applies to in-stock orders received by 2 PM, Monday to Saturday. Force majeure, carrier-related delays and incomplete or incorrect order data are excluded.
- Marketplace orders ship under the seller’s marketplace shipping agreement; orders from other channels ship under Pronto Depo’s corporate carrier agreements. The carrier’s liability terms apply during transport.
- Products in our warehouse are covered by goods-in-custody insurance within the scope and limits set out in the service agreement.
- Service fees are invoiced monthly; payment terms are set out in the service agreement.
4. Seller portal and API
The seller is responsible for keeping its seller portal credentials and API keys confidential. Keys must not be placed in browser-side code, public repositories or emails. If unauthorized use is suspected, the key must be revoked immediately and the Company notified. The Company may apply rate limits for system security and continuity.
5. Intellectual property
The texts, images, logos, software and designs on the Site belong to the Company or its licensors and may not be copied, reproduced or used commercially without written permission. Marketplace and carrier names mentioned on the Site are trademarks of their respective owners and are used only to describe integrations.
6. Limitation of liability
Site content is provided “as is” for general information. The Company does not guarantee that the Site will operate without interruption or error and, to the extent permitted by applicable law, is not liable for indirect damages arising from use of the Site.
7. Personal data
Your personal data is processed in line with our Privacy Notice (KVKK) and Cookie Policy.
8. Changes
The Company may update these terms when necessary. The current text applies from the date it is published.
9. Governing law and jurisdiction
These terms are governed by the laws of the Republic of Türkiye. Ankara Courts and Enforcement Offices have jurisdiction over disputes.
10. Contact
For questions, write to teklif@prontodepo.com.tr or call us at +90 312 815 53 35.